We take the privacy of our customers' data very seriously and never share it with any 3rd parties. We only send information to our customers where it is highly relevant, interesting and useful in the pursuit of organisational or professional improvement.
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Website data collection
We may collect, name, contact information including email address, demographic information such as postcode, preferences and interests and other information relevant to providing customers value and services.

‍What we do with the information we gather
We gather information to understand our customers needs to provide you with an improved level of customer service for the following reasons:

‍Record keeping
We may utilise the feedback we gather to improve our products and services. We may occasionally use your information to contact you for market research purposes. We may contact you by email and phone. We may use the information to customise the website according to your interests.

‍Security
We are committed to ensuring that the information that we gather is secure. To ensure the prevention of unauthorised access or disclosure we have put in place the required security layers to prevent unauthorised access to data that we gather online. This includes server access restriction, a policy on limitation of access to any system storing customer relationship data and any email systems, as well as best practice on physical access to any locations where data is stored.

‍How we use cookies
A cookie is a small file which is placed on your computer’s hard drive. This small file allows us to gather information about your user experience so we can improve it. Your use of the ExpertLeader.com website constitutes your agreement to using these cookies for this purpose. Cookies allow web applications to respond to you as an individual. Our website can tailor functionality to your needs, by gathering and remembering information about your preferences. This information is used only for statistical analysis purposes and then the data is removed from the system.Within your browser you can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

‍3rd Party website content
Our website might sometimes contain links to other relevant websites. In the event that you use these links to leave our site, you should note that we do not have any control over any other websites and the content therein. Therefore, we cannot be responsible for the protection and privacy of information which you submit when visiting these sites. Any 3rd party sites are not covered in any way by this privacy statement. You should exercise caution and review the privacy policy of the website in question.

‍Your personal information
You may choose to restrict the collection or use of your personal information in the following ways:\
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1. When asked to fill in a form on any website, look out for the checkbox that you can click to identify that you do not want your information to be used for direct marketing.
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2. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at jeremy.kourdi@expertleader.com
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3. We will not sell, distribute, share or lease your personal information to third parties unless we have your permission or are required by law to do so.

‍Summary
In summary, cookies help us deliver a better user experience, by enabling us to identify which pages you find useful and which could be improved. A cookie in no way gives us access to your computer or any information about you, other than the data you select to share with us.

You can request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be chargeable. If you would like a copy of the information held on you please email: jeremy.kourdi@expertleader.com

‍If you believe that any information we store about you is incorrect or incomplete, please email us as soon as possible, at the above address. We will revise any information found to be incorrect.

‍Information about the General Data Protection Regulations
The General Data Protection Regulation (GDPR) is the biggest change in relation to data privacy regulation law and became active on the 25th May 2018. It combines all European data privacy laws into a single law and provides European Union citizens significantly better control of how their personal data is collected, stored and used via websites.The new GDPR regulation gives users 9 new rights to website visitors, allowing them to have more control over the collection and usage of their personal data. These rights are:

1. Right to be informed. Website users have the right to know how and why their personal data is being collected and used.
2. Right to access. Website users have the right to access and download their personal data as an electronic copy provided by the website owner free of charge.
3. Right to Rectification. Website users have the right for any inaccurate personal data or complete data to be rectified.
4. Right to Erasure. Also known as the right to be forgotten, this right allows website users to leave a website and have ALL their personal data erased permanently.
5. Right to Restrict Processing. Website users have the ability to restrict or suppress the processing of their personal data anytime.
6. Right to Data Portability. Website users have the right to download their personal data and use it for their own purposes.
7. Right to Object. Website users have the right to prohibit the use of any or all data for direct marketing or any other purpose at any time.
8. Right to be informed about Data Breaches. Website users have the right to be notified about any website data breach within 72 hours of the website owner knowing about the breach.
9. Rights related to Automated Decision Making. The regulation prevents users from being subject to a decision made without the active involvement of a human i.e. Artificial Intelligence. Machine learning based marketing automation.If you would like to exercise any of these rights, to request access to your data, to change or remove it from our system, please send requests through to jeremy.kourdi@expertleader.com

What information does GDPR apply to?
GDPR applies to any information that can be linked to the identity of a living person directly or indirectly. This relates to first name, last name, email address etc but now extends to reclassify items such as IP address as personally identifiable information as this allows unscrupulous companies to link your activity from one website to another and can therefore result in marketing activities that would be considered intrusive. This greater understanding of the collection of data strengthens users’ rights regarding the storage, and usage of their personal data online.Personal data fields include:
Name
Photo
Mobile number
Email address
Physical address
Any geo-location data
IP address
behavioural and demographic profiling data
mobile device identifiers
biometric data (fingerprint, face, retina scans etc)
Profiling, sales and analytics data
Online Behaviour (Cookies)

GDPR also applies to sensitive personal data, including any data held relating to:
Health status
Sexual orientation
Political views
Religious belief
Behavioural data
Financial data
Biometric data
Genetic data
In summary, GDPR applies to all personal information

‍Information about Expert Leader
Who are you?
Expert Leader writers and contributors are an experienced, global team of highly effective, qualified coaches, authors and leadership experts. Our learning content delivers the latest thinking in business strategy. Our writers and contributors have sold over one million books, written thousands of published articles and work with business schools and global organisations to drive success among their leadership teams. Their experience and knowledge encompasses all areas of business strategy, industry and culture with real life experience providing the practical impact Expert Leader delivers.

‍What personal data do you collect?
We collect first name, last name, job title, company, email address, phone number and GDPR opt in data.

‍Why you collect the data
The personal data that we collect is solely for the use of Expert Leader and is never sold on to other third parties. It is used for the purposes of giving our customers information about how they can benefit from our services and other useful information that is relevant and related directly to our service offerings.

‍Where the collected data is being stored
Data that is collected is stored securely on our remotely hosted servers and is not accessible to anyone other than the appropriate senior team.

‍How long the data is stored for
Data is stored permanently but can be removed or deleted at the request of the user.

‍For what purpose you are using the data
We are using the data to respond to requests from individuals about our offering.

‍How the data is secured
The data is encrypted and stored on secure password protected servers.

‍Automatic consent
The use of opt-out options and pre-checked consent boxes on websites to collect any kind of personal data is now considered to be a breach under GDPR. To meet the new GDPR standard, users must be actively involved in providing consent for the collection of personal data through your site. We conform to these requirements. According to the new law, some approved examples of legal consent requests are:

1. Clicking an opt-in button/link (this option is in use on expertleader.com)
2. Selecting from yes or no options
3. Responding manually to a consent email.

If you’ve read through this far, then you may be interested in our services. Why not get in touch by filling in your details in the contact form or give us a call.